PSYCHOLOGY
Real strategies and real support tailored to meet you where you are.
​We listen. We understand. We help you thrive, not just survive.
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WHO WE ARE & OUR APPROACH
Our Psychology team at Flex is committed to providing compassionate, inclusive, and evidence-based care to support the mental health and wellbeing of our community.
We are a growing team of registered and provisional psychologists, all AHPRA-registered, with a shared passion for working alongside individuals and families to create real, meaningful change.
Our approach is:
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Client-centred
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We tailor our support to your goals, needs, and preferences.
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Neuro-affirming
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We celebrate neurodiversity and meet clients where they are.
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Culturally inclusive
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We welcome and respect all backgrounds, cultures, sexualities and identities.
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Evidence-based & goal-focused
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We only use therapies supported by research, with a clear focus on progress and outcomes.
As a registered NDIS provider, we have extensive experience working with people living with disability across the lifespan - from early childhood through to adulthood and older age. Many of our psychologists are also trained in Positive Behaviour Support (PBS) and collaborate closely with families, support workers, schools, and other allied health professionals.
We are also registered to provide services under Medicare Mental Health Care Plans, meaning you can claim a rebate with a referral from your GP or Paediatrician.
In addition to therapy, our team offers psychological assessments, including:
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Cognitive and academic assessments - WISC-V, WAIS-IV, WIAT-IV
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Autism diagnostic tools - ADI-R, ADOS-2
What We Can Help With
Our psychologists support individuals across many areas of mental health and daily life, including:
Areas of Support:
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Disability Across the Lifespan (e.g. Autism, ADHD, Intellectual Disability, Genetic & Physical conditions)
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Anxiety and Depression
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Stress Management
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Trauma and PTSD
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Grief and Loss
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Parenting Support
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School Refusal
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Emotional Regulation & Behaviour Support
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Social and Communication Skills
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Building Daily Living Skills
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Relationship Concerns
Our Therapeutic Approaches: ​
Our team is trained in a wide range of evidence-based therapies, including:
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Cognitive Behaviour Therapy (CBT)
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Dialectical Behaviour Therapy (DBT)
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Mindfulness-Based Therapy
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Acceptance and Commitment Therapy (ACT)
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Positive Behaviour Support
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Motivational Interviewing
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Solution-Focused Brief Therapy
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Interpersonal Psychotherapy
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Supportive Psychotherapy
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Psychodynamic Psychotherapy
We always match our approach to your individual needs, working with you to achieve your mental health goals
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Why Choose Us?
At Flex, we believe in making mental health support accessible, inclusive, and truly helpful
Here’s what sets us apart:
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No/Low wait times
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Get the support you need without long delays
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Collaborative and personalised care
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Your goals guide every step
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Warm, personable, and experienced clinicians
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We’re human too, and we care deeply
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Neuro-affirming and culturally inclusive
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Safe, welcoming support for people of all identities
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Multilingual team
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We offer services in:
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English
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Vietnamese
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Urdu
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Hindi
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Punjabi
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Hindko
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Whether you're looking for therapy, assessment, or behaviour support, our psychology team is here to walk alongside you
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What If I Need to Cancel or Reschedule?Please notify us at least 24 hours in advance to avoid cancellation fees.
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Do You Provide Mobile or Home-Visit Services?While we encourage appointments at our clinic to make the best use of resources, provide a controlled therapeutic environment, and reduce travel costs, we understand that attending in person isn't always possible. Our therapists can offer mobile or in-home services if you are located within our catchment area — approximately a 30-minute radius from the clinic.
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How Much Will My Appointment Cost?Costs vary depending on the service you require and whether you have a Medicare plan or private health insurance. For detailed information about fees, please contact our administration team on (02) 8798 8987 or email admin@flexalliedhealth.com.au.
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What is an Enhanced Primary Care (EPC) Plan, and can I use it at your clinic?An Enhanced Primary Care (EPC) Plan, is a health plan your General Practitioner (GP) can prepare to help manage long-term or chronic conditions. It allows you to access Medicare-subsidised allied health services, such as physiotherapy, occupational therapy, dietetics, and more. Can I use this plan at your clinic? Yes! At Flex Allied Health, we accept clients with a EPC Plan. This means you can access allied health services at our clinic with a Medicare rebate, which helps reduce your out-of-pocket costs. Please let us know if you have a current plan when you book your appointment so we can assist you accordingly. If you have any further questions, you may refer to Medicare for more information, or ask your GP.
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I’m Claiming Under WorkCover or CTP. What Do I Need to Know?Our team are registered with SIRA (State Insurance Regulatory Authority) and are able to see clients under Workers Compensation and CTP (Compulsory Third Party) claims. Before booking an appointment, you must provide proof of approval for Flex Allied Health to deliver physiotherapy services. This can be in the form of a letter or email from your insurer or case manager. Please also ensure you provide your claim number along with the approval documentation prior to your first appointment.
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Can I Claim Through My Private Health Insurance?Yes, you can access our services using your Private Health Insurance, as long as your policy is active and the chosen allied health service is covered under your plan. The out-of-pocket (gap) amount you pay will depend entirely on your health fund and level of cover. We recommend contacting your insurance provider directly to confirm your benefits and how much they will contribute toward your sessions.
